Angel v. 4.xx Home Page

About Angel

Angel is a software service that aims to help with project and data management. Your company may be interested in Angel if you find yourself disrupted by one or more of the following:

• Asking around for a piece of information
• Working through email to catch up on an issue
• Dealing with multiple copies of the same document on more than one PC
• Distributing information to multiple parties
• Needing to access information from remote locations
• Wishing the software you use or used could be configured to provide some specific features

Angel provides one place where employees and contractors go to view and modify project status and access or save documents. This allows project stakeholders to quickly ascertain the project status. Because Angel's interface can be continually tailored to fit a team's workflow, it can fit needs in an unprecedented manner.

Angel system is hosted on a secure web server. The only requirement to use it is an up to date version of web browser (Firefox or Internet Explorer) a password protected account in the system. Each user has a password protected account in the system. Angel supports accounts with a varying level of privilege, Angel supports accounts with a varying level of privilege, which means that access to data can be restricted to certain accounts. All activities are logged and are available to privileged accounts.

Angel service pricing is cost-effective:

• No setup or configuration fee
• Service premiums are billed per user account per month
• Premium per account decreases with the number of accounts
• Accounts not used during a billing period are not billed
• Customizations are included in the service premiums

Flash Demos

• Introduction to Angel -- Flash presentation with Angel screenshots, describing Angel concept and interface.
• First steps -- Angel session captured in Flash - logging in, browsing through data.
• Angel's Menu -- Changing view types, defining the scope, etc.
• Creating a ticket -- Angel session captured in Flash - creating a new ticket.
• File handling -- Demonstration of multiple file uploads and file versioning.

Angel Screenshots

The images below show an example of Angel interface. A plenty of Angel features, including options available to a user can be customized for projects and accounts.

Ticket View

The Ticket View shows a list of Angel tickets. A ticket is a logical unit of information. It can contain text and files. Users can post messages to it (a ticket is then a mini bulletin board). It has other attributes as owner, type, status, creation date, etc. Examples of ticket types are: a to-do item, change request, memo, meeting minutes and so forth. Ticket status allows for a ticket to have a life cycle, for example: opened, resolved, closed. Available types and lifecycles can be customized for specific needs.

Tickets in the view can be a result of sophisticated searches. Frequently used searches can be defined in the "Quick View" section in the Left Menu. More specific searches can be accomplshed through the "Search" and "Customize View" sections.

Items in the ticket list can be sorted by any column by clicking on a column header.

Expanded View

To access all of the ticket contents and perform any operation on a ticket like adding a file, posting message, changing status, etc., users go to the expanded ticket view. The example below demonstrates a ticket with some text containing a hyperlink and a file (downloadable through the link).

Creating a Ticket

The snapshot below shows the form used for adding a to-do item. Most tickets will have attributes like title and description but to-do items also have the priority and schedule/due date. Since this particular ticket is created by a privileged user, he/she can also specify who of the contractors working on this project will be able to see the ticket.

Message View

The Message View is another way to monitor project status. User gets to see all messages for a given search. For example, if he wanted to browse activity on overdue to-do items, he would view messages from such search. Ticket numbers are hyperlinks to an expanded view for a given ticket.

File View

For projects which involve sharing and modifying many files, the File View offers a glimpse into file related activities within a particular search.

Email Notifications

Any time there is an activity in the system such as posting/modifying ticket or file, adding a message, etc., Angel will send notification email to involved users. The email will contain the ticket summary. The user can view the full ticket information by using the hyperlink from the message. Similarly, if a response needs to be posted, it can be done directly from the email by clicking Reply hyperlink. Note, Angel will prompt the user to log in before he/she is allowed the access.